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Explore Our Knowledge Base
Your go-to resources for answers, tips, and guides on all things Citrus. Find everything your need to get the most our of our platform!
Marketing
Ready to take your marketing to the next level? Learn how to grow your program with Citrus!
Creating and Customizing Marketing Emails
Creating and Customizing Marketing Emails
Email Engagement
Learn how to analyze campaign performance in Citrus. Track key metrics to optimize your sports camp marketing and boost engagement.
Targeting Audiences
Discover how to target audiences in Citrus. Create personalized campaigns that connect with the right participants for your sports programs.
Creating Custom Short Links and QR Codes
Generate custom short links and QR codes to provide detailed analytics and understand customers.
Custom Link Insights
Learn how to use link analytics in Citrus to track clicks, measure engagement, and optimize your sports camp marketing campaigns effectively.
Reports and Analytics
Learn how to navigate to various Citrus Financial Reports and develop a better understanding of your program's analytics!
Dashboard Program Analytics
Explore Program Analytics in Citrus. Gain insights into program performance to enhance your sports camp's impact and engagement.
Event Analytics
Learn about Event Analytics in Citrus! Monitor participation, track performance, and optimize your sports camp events effortlessly.
Sales Summary Report
Learn about the Sales Summary Report in Citrus. Get insights into overall sales performance to drive success in your sports business.
Sales Item Report
Explore the Sales Item Report in Citrus. Track item sales, analyze trends, and optimize your sports camp's revenue strategies.
Tax Report
Understand the Tax Report in Citrus Camps. Simplify tax tracking, ensure compliance, and manage your sports camp finances with ease.
Payments Report
Learn about the Payments Report in Citrus. Track transactions, manage finances, and gain insights into your sports camp's payment activity.
Payout Reconciliation Report
Understand the Payout Reconciliation Report in Citrus. Simplify financial tracking and ensure accurate payment management for your sports programs.
Membership Report
Explore the Membership Report in Citrus Camps. Track member data, monitor growth, and optimize your sports camp programs effectively.
Contacts and Attendees
Become an expert in Contacts and Attendees! Know everything from adding new contacts/attendees to understanding Citrus' Connected Accounts.
Managing Account Balance
Discover how to manage your account balance in Citrus. Keep track of payments, expenses, and ensure financial accuracy for your sports camp.
Merging Attendee Accounts
Learn how to merge attendee accounts in Citrus to maintain the integrity of your CRM and ensure quality data.
Connected VS. Non-Connected Accounts
Learn about Connected and non connected Accounts in Citrus. Streamline your operations by integrating with third-party platforms for enhanced efficiency.
Exporting Contacts/Attendees from Citrus
Discover how to export contacts and attendees from Citrus to a Excel or CSV file
Importing Contacts/Attendees Into Citrus
Learn how to import contacts and attendees into Citrus Family Friendly CRM. Build your Customer List here
Financials
Looking to refresh your knowledge on managing your financials? We have you covered!
Managing Coupon Codes
Learn how to manage coupons in Citrus. Offer discounts, track usage, and enhance your sports camp's marketing and sales strategies.
Sending Order Details to Customers
Learn how to send an order email in Citrus and resend receipts. Ensure your participants receive important order information with ease and efficiency.
How Orders Work
Understand how orders work in Citrus. Learn the order process and streamline your sports camp's registration and payment systems.
Processing Orders From Dashboard
Learn how to process an order in Citrus Camps. Simplify order management and ensure smooth transactions for your sports camp.
Refund an Order
Learn how to refund an order in Citrus. Streamline your refund process and ensure smooth financial management for your sports camp.
Collecting Tax
Learn how to manage taxes in Citrus. Simplify tax calculations, stay compliant, and streamline financial operations for your sports camp.
Registration Report
Explore the Registration Report in Citrus Camps. Track participant data, monitor sign-ups, and gain insights to improve your sports camp operations.
Events
Learn more about how to effectively set up your events in Citrus!
Bulk Updating Events
Bulk Updating Events - Make updates to many programs at once and update any field that is desired.
Filtering Events from Dashboard
How to find events that you are looking for in the Citrus Dashboard, filter events by if they are Upcoming/Past, Published, By Quick Filter and more.
Duplicating Events
Learn how to duplicate your event in Citrus. Save time by replicating events and streamline your sports camp planning process.
Transferring Attendee Registrations
Learn how to transfer a registration in Citrus. Easily manage participant changes and ensure a smooth experience for your sports camp attendees.
Setting Up Appointments
Learn how to set up appointments in Citrus. Streamline your scheduling process and offer flexible booking options for your sports camp participants.
Preregistration and Waitlisting Your Events
Learn how to create a waitlist for your event in Citrus. Manage overbooked events and offer a seamless experience for participants.
Citrus Event Types
Understand the difference between camps, sessions, and Bookings in Citrus. Streamline your sports scheduling and offer flexible options to your customers!
Booking Appointments
Learn how to book an appointment in Citrus. Simplify the scheduling process and provide an easy booking experience for your sports camp participants.
Flexible Start Times
Discover how to set flexible start times in Citrus. Offer more scheduling options and improve the booking experience for your sports camp participants.
Appointments With Multiple Durations
Learn how to manage appointments with multiple durations in Citrus. Streamline scheduling and provide flexible options for your sports camp participants.
Event Order Options
Learn about order options in Citrus. Customize your registration and payment settings to enhance your sports camp's ordering experience.
General
Learn more about the general features that Citrus has to offer!
Your Program Preferences
Your Business Settings on Citrus, manage waivers, branding, refund policy, how events are managed and many more.
Viewing and Filtering Program Activity
Discover how to use the Activity Log in Citrus. Track actions and monitor changes to ensure smooth management of your sports camp operations.
Setting Up Quick Filters
Learn how to set up quick filters in Citrus. Simplify your data management and quickly find key information for your sports camp operations.
Understanding Customer Feedback
Learn how to manage and view feedback in Citrus. Gather insights from participants to improve your sports camp and enhance the overall experience.
Adding Team Members to your Business
Learn how to add team members in Citrus. Streamline collaboration and manage your sports camp team efficiently for better event management.
How to Add Citrus to Your Homescreen
Learn how to add Citrus to your home screen for easy access. Simplify your sports camp management with quick shortcuts on your device.
Managing Citrus Waivers
Learn how to set up waivers in Citrus. Streamline participant consent and ensure smooth event registration for your sports camp.
Connecting Citrus to your website
Learn how to connect your Citrus storefront to your website. Streamline customer experience and provide simple registration.
Communication
Citrus knows how important communication is! Take a dive into all things communication with Citrus.
Managing Your Inbox
Learn how to manage your inbox in Citrus. Stay organized and efficiently handle participant communications for your sports camp.
Memberships and Sessions
Memberships and session packages can be tricky, but Citrus makes it easy! Check out all the things you need to know about managing memberships and sessions.
Managing Membership and Session Packages
Learn how to manage membership and session packages in Citrus. Streamline participant enrolment and optimize your sports camp offerings.
Managing Session Credits
Learn how to manage session credits in Citrus. Track and allocate credits efficiently to enhance your sports camp's registration process.
Adding Memberships to Attendee Profiles
Learn how to register attendees for memberships in Citrus. Streamline participant sign-ups and manage memberships for your sports camp effectively.
Billing
Memberships and session packages can be tricky, but Citrus makes it easy! Check out all the things you need to know about managing memberships and sessions.
Setting Up Payments (Canadians)
Learn how to set up payments for Canadian users in Citrus. Simplify transactions and enhance payment processing for your sports camp.
Setting Up Payments (American)
Learn how to set up American payments in Citrus. Streamline your payment process and ensure smooth transactions for your sports camp.
Updating Your Subscription
Learn how to update your subscription in Citrus Camps. Easily manage your plan and ensure your sports camp's features align with your needs.
Account
Learn more on how to better manage your Citrus account!
Updating Password/Unlocking Citrus Account
Help article on updating Citrus account password as a customer or an organizer, and unlocking an account that is locked due to too many login attempts.
Managing Citrus Email Notifications + Your Account Settings
Manage Email Notifications from Citrus as well as Your Personal Account Settings
Customizing Your Storefront Branding
Learn how to update your branding in Citrus. Customize your camp's appearance and create a cohesive, professional look for your customers.
Explore our Knowledge Base
Your go-to resources for answers, tips, and guides on all things Citrus. Find everything your need to get the most our of our platform!
Knowledge Base
Your go-to resources for answers, tips, and guides on all things Citrus
Contact Us
Have questions or need assistance? Reach out, and our team will be happy to help!
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