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Explore Our Knowledge Base

Your go-to resources for answers, tips, and guides on all things Citrus. Find everything your need to get the most our of our platform!

Marketing

Ready to take your marketing to the next level? Learn how to grow your program with Citrus!

Marketing

Creating and Customizing Marketing Emails

Creating and Customizing Marketing Emails

Marketing

Email Engagement

Learn how to analyze campaign performance in Citrus. Track key metrics to optimize your sports camp marketing and boost engagement.

Marketing

Targeting Audiences

Discover how to target audiences in Citrus. Create personalized campaigns that connect with the right participants for your sports programs.

Marketing

Creating Custom Short Links and QR Codes

Generate custom short links and QR codes to provide detailed analytics and understand customers.

Marketing

Custom Link Insights

Learn how to use link analytics in Citrus to track clicks, measure engagement, and optimize your sports camp marketing campaigns effectively.

Reports and Analytics

Learn how to navigate to various Citrus Financial Reports and develop a better understanding of your program's analytics!

Reports and Analytics

Dashboard Program Analytics

Explore Program Analytics in Citrus. Gain insights into program performance to enhance your sports camp's impact and engagement.

Reports and Analytics

Event Analytics

Learn about Event Analytics in Citrus! Monitor participation, track performance, and optimize your sports camp events effortlessly.

Reports and Analytics

Sales Summary Report

Learn about the Sales Summary Report in Citrus. Get insights into overall sales performance to drive success in your sports business.

Reports and Analytics

Sales Item Report

Explore the Sales Item Report in Citrus. Track item sales, analyze trends, and optimize your sports camp's revenue strategies.

Reports and Analytics

Tax Report

Understand the Tax Report in Citrus Camps. Simplify tax tracking, ensure compliance, and manage your sports camp finances with ease.

Reports and Analytics

Payments Report

Learn about the Payments Report in Citrus. Track transactions, manage finances, and gain insights into your sports camp's payment activity.

Reports and Analytics

Payout Reconciliation Report

Understand the Payout Reconciliation Report in Citrus. Simplify financial tracking and ensure accurate payment management for your sports programs.

Reports and Analytics

Membership Report

Explore the Membership Report in Citrus Camps. Track member data, monitor growth, and optimize your sports camp programs effectively.

Contacts and Attendees

Become an expert in Contacts and Attendees! Know everything from adding new contacts/attendees to understanding Citrus' Connected Accounts.

Contacts and Attendees

Managing Account Balance

Discover how to manage your account balance in Citrus. Keep track of payments, expenses, and ensure financial accuracy for your sports camp.

Contacts and Attendees

Merging Attendee Accounts

Learn how to merge attendee accounts in Citrus to maintain the integrity of your CRM and ensure quality data.

Contacts and Attendees

Connected VS. Non-Connected Accounts

Learn about Connected and non connected Accounts in Citrus. Streamline your operations by integrating with third-party platforms for enhanced efficiency.

Contacts and Attendees

Exporting Contacts/Attendees from Citrus

Discover how to export contacts and attendees from Citrus to a Excel or CSV file

Contacts and Attendees

Importing Contacts/Attendees Into Citrus

Learn how to import contacts and attendees into Citrus Family Friendly CRM. Build your Customer List here

Financials

Looking to refresh your knowledge on managing your financials? We have you covered!

Financials

Managing Coupon Codes

Learn how to manage coupons in Citrus. Offer discounts, track usage, and enhance your sports camp's marketing and sales strategies.

Financials

Sending Order Details to Customers

Learn how to send an order email in Citrus and resend receipts. Ensure your participants receive important order information with ease and efficiency.

Financials

How Orders Work

Understand how orders work in Citrus. Learn the order process and streamline your sports camp's registration and payment systems.

Financials

Processing Orders From Dashboard

Learn how to process an order in Citrus Camps. Simplify order management and ensure smooth transactions for your sports camp.

Financials

Refund an Order

Learn how to refund an order in Citrus. Streamline your refund process and ensure smooth financial management for your sports camp.

Financials

Collecting Tax

Learn how to manage taxes in Citrus. Simplify tax calculations, stay compliant, and streamline financial operations for your sports camp.

Financials

Registration Report

Explore the Registration Report in Citrus Camps. Track participant data, monitor sign-ups, and gain insights to improve your sports camp operations.

Events

Learn more about how to effectively set up your events in Citrus!

Events

Bulk Updating Events

Bulk Updating Events - Make updates to many programs at once and update any field that is desired.

Events

Filtering Events from Dashboard

How to find events that you are looking for in the Citrus Dashboard, filter events by if they are Upcoming/Past, Published, By Quick Filter and more.

Events

Duplicating Events

Learn how to duplicate your event in Citrus. Save time by replicating events and streamline your sports camp planning process.

Events

Transferring Attendee Registrations

Learn how to transfer a registration in Citrus. Easily manage participant changes and ensure a smooth experience for your sports camp attendees.

Events

Setting Up Appointments

Learn how to set up appointments in Citrus. Streamline your scheduling process and offer flexible booking options for your sports camp participants.

Events

Preregistration and Waitlisting Your Events

Learn how to create a waitlist for your event in Citrus. Manage overbooked events and offer a seamless experience for participants.

Events

Citrus Event Types

Understand the difference between camps, sessions, and Bookings in Citrus. Streamline your sports scheduling and offer flexible options to your customers!

Events

Booking Appointments

Learn how to book an appointment in Citrus. Simplify the scheduling process and provide an easy booking experience for your sports camp participants.

Events

Flexible Start Times

Discover how to set flexible start times in Citrus. Offer more scheduling options and improve the booking experience for your sports camp participants.

Events

Appointments With Multiple Durations

Learn how to manage appointments with multiple durations in Citrus. Streamline scheduling and provide flexible options for your sports camp participants.

Events

Event Order Options

Learn about order options in Citrus. Customize your registration and payment settings to enhance your sports camp's ordering experience.

General

Learn more about the general features that Citrus has to offer!

General

Your Program Preferences

Your Business Settings on Citrus, manage waivers, branding, refund policy, how events are managed and many more.

General

Viewing and Filtering Program Activity

Discover how to use the Activity Log in Citrus. Track actions and monitor changes to ensure smooth management of your sports camp operations.

General

Setting Up Quick Filters

Learn how to set up quick filters in Citrus. Simplify your data management and quickly find key information for your sports camp operations.

General

Understanding Customer Feedback

Learn how to manage and view feedback in Citrus. Gather insights from participants to improve your sports camp and enhance the overall experience.

General

Adding Team Members to your Business

Learn how to add team members in Citrus. Streamline collaboration and manage your sports camp team efficiently for better event management.

General

How to Add Citrus to Your Homescreen

Learn how to add Citrus to your home screen for easy access. Simplify your sports camp management with quick shortcuts on your device.

General

Managing Citrus Waivers

Learn how to set up waivers in Citrus. Streamline participant consent and ensure smooth event registration for your sports camp.

General

Connecting Citrus to your website

Learn how to connect your Citrus storefront to your website. Streamline customer experience and provide simple registration.

Communication

Citrus knows how important communication is! Take a dive into all things communication with Citrus.

Communication

Managing Your Inbox

Learn how to manage your inbox in Citrus. Stay organized and efficiently handle participant communications for your sports camp.

Memberships and Sessions

Memberships and session packages can be tricky, but Citrus makes it easy! Check out all the things you need to know about managing memberships and sessions.

Memberships and Sessions

Managing Membership and Session Packages

Learn how to manage membership and session packages in Citrus. Streamline participant enrolment and optimize your sports camp offerings.

Memberships and Sessions

Managing Session Credits

Learn how to manage session credits in Citrus. Track and allocate credits efficiently to enhance your sports camp's registration process.

Memberships and Sessions

Adding Memberships to Attendee Profiles

Learn how to register attendees for memberships in Citrus. Streamline participant sign-ups and manage memberships for your sports camp effectively.

Billing

Memberships and session packages can be tricky, but Citrus makes it easy! Check out all the things you need to know about managing memberships and sessions.

Billing

Setting Up Payments (Canadians)

Learn how to set up payments for Canadian users in Citrus. Simplify transactions and enhance payment processing for your sports camp.

Billing

Setting Up Payments (American)

Learn how to set up American payments in Citrus. Streamline your payment process and ensure smooth transactions for your sports camp.

Billing

Updating Your Subscription

Learn how to update your subscription in Citrus Camps. Easily manage your plan and ensure your sports camp's features align with your needs.

Account

Learn more on how to better manage your Citrus account!

Account

Updating Password/Unlocking Citrus Account

Help article on updating Citrus account password as a customer or an organizer, and unlocking an account that is locked due to too many login attempts.

Account

Managing Citrus Email Notifications + Your Account Settings

Manage Email Notifications from Citrus as well as Your Personal Account Settings

Account

Customizing Your Storefront Branding

Learn how to update your branding in Citrus. Customize your camp's appearance and create a cohesive, professional look for your customers.

Explore our Knowledge Base

Your go-to resources for answers, tips, and guides on all things Citrus. Find everything your need to get the most our of our platform!

Knowledge Base

Your go-to resources for answers, tips, and guides on all things Citrus

Explore Articles

FAQ's

If you have any questions or inquiries, feel free to reach out anytime.

Browse FAQ's

Contact Us

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The Latest Articles

Stay up to date with all our latest articles so you can use Citrus to the max!

Events

Bulk Updating Events

Bulk Updating Events - Make updates to many programs at once and update any field that is desired.

Events

Filtering Events from Dashboard

How to find events that you are looking for in the Citrus Dashboard, filter events by if they are Upcoming/Past, Published, By Quick Filter and more.

Account

Customizing Your Storefront Branding

Learn how to update your branding in Citrus. Customize your camp's appearance and create a cohesive, professional look for your customers.

Account

Managing Citrus Email Notifications + Your Account Settings

Manage Email Notifications from Citrus as well as Your Personal Account Settings

General

Your Program Preferences

Your Business Settings on Citrus, manage waivers, branding, refund policy, how events are managed and many more.

Memberships and Sessions

Adding Memberships to Attendee Profiles

Learn how to register attendees for memberships in Citrus. Streamline participant sign-ups and manage memberships for your sports camp effectively.

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