Preregistration and Waitlisting Your Events

Learn how to create a waitlist for your event in Citrus. Manage overbooked events and offer a seamless experience for participants.

Need to set up a waitlist for a sold-out event? Here's how! 🕒 📋

Steps to Creating a Waitlist

  1. Click 'Events'
  2. Find the sold-out event you want to make a waitlist for
  3. Click the three dots on the right-hand side of the event
  4. Click 'Duplicate'
  5. Change the Name of the duplicated event to communicate its a waitlist registration
  6. Click the 'Preregistration Only' check box
  7. Once the event is created, click the 'Actions' dropdown and select 'Publish' to have it go live on your storefront

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