Proudly CanadianA Canadian-owned software company, supporting sports organizations.
5-star rated on Capterra

Citrus Pricing

One plan, every feature, no contracts.

Citrus Pro

Everything included.

$197$197$157$157

/ month
USDCAD
Billed monthly. No contract, cancel any time. Billed $1,884$1,884 once a year. You save $480$480.

What you get

Your own branded website, live within 7 daysComing in December
One-to-one onboarding with the Citrus team: we move your customers over and build your first programs with you
Every Citrus feature, nothing held back: camps, clinics, memberships, session credits, private bookings, email, API
Registration, payments and payouts in one place
No contracts. Cancel any time.
Pass the processing fee on and keep your full price
and 132 more features below
Pass the processing fee on

Processing is 4.9% + $0.55 per transaction. Hand it to your customers at checkout and keep your full price.

No contracts

Pay monthly and cancel any time, or pay yearly and save 20%. No setup fee, no charge per registration.

Free migration and onboarding

We import your parents and kids, link their accounts, and bring over your notes and custom properties. Done with you on a call, not left to you.

How it works

What working with us looks like

From the first call to your first payout in a week.

  1. Day 0

    Book a call

    20 minutes. We look at your programs, your season and what you use today.

  2. Days 1 to 6

    One-to-one onboarding

    We move your customers over, build your first programs with you and connect your payouts. A person, not a help doc.

  3. Day 7

    You're live

    Registrations open, and we're on the phone the night they do.

  4. Day 8 and on

    You make money

    Payments land in your bank account. From December, your own branded website goes live within 7 days too.

The Platform Sports Training Businesses Are Built On
Increase Performance Logo The Dugout Performance Centre Logo Un Sueño Soccer & Fitness Academy Logo Journey To Excel Logo RBI Iogo Norrie Power Skating Logo Prairie Hockey Academy Logo
Increase Performance Logo The Dugout Performance Centre Logo Un Sueño Soccer & Fitness Academy Logo Journey To Excel Logo RBI Iogo Norrie Power Skating Logo Prairie Hockey Academy Logo
Everything included

Everything in Citrus Pro

132 features. One plan. Nothing to upgrade to.

Your own branded website, live within 7 daysComing in December

Registration and checkout

15 features
  • Unlimited registrations and attendees
  • Unlimited published events
  • Your own branded registration storefront
  • Multi-day camps, clinics and series
  • Custom questions on events
  • Digital waivers
  • Order options and add-ons
  • Capacity limits that close registration automatically
  • Age eligibility rules
  • Flexible start times
  • Featured events
  • Transfer a registration to another event or attendee
  • Register a customer yourself and take payment later
  • Waitlists and preregistration
  • Multi-day event check-in

Payments and payouts

12 features
  • Payment processing built in
  • Pass all processing fees to your customers
  • Payouts straight to your bank account
  • Apple Pay, Google Pay and wallet payments
  • Payment plans and scheduled installments
  • Tax collection
  • Multi-currency programs
  • Full, partial and per-item refunds
  • Refund policies you set yourself
  • External refund tracking
  • Failed payment reasons for you and your customer
  • Customer account balances and credit

Memberships and sessions

9 features
  • Recurring membership subscriptions
  • Monthly, multi-month and annual memberships
  • Members-only events and membership perks
  • Hidden and free memberships
  • Upgrade and downgrade a membership
  • Bulk membership management
  • Session packs and session credits
  • Session credit types
  • Automatic credit allocation

Private bookings and appointments

6 features
  • Private and individual bookings
  • Publish your schedule and let customers book it
  • Multiple durations on one appointment type
  • Multiple pricing options on one appointment type
  • Booking frequency limits
  • Facility and space rentals

Customers and CRM

12 features
  • Connected CRM
  • Parent and athlete accounts linked together
  • Notes and custom properties on every contact
  • Photo attachments on contacts
  • Import your existing contacts and attendees
  • Export contacts and attendees any time
  • Merge duplicate accounts
  • Archive and unarchive attendees
  • Attendee badges, birthdays and status filters
  • Attendee privacy settings
  • Quick filters and saved views
  • Unlimited history

Your brand and your website

10 features
  • Full custom branding
  • Storefront colours, logo and fonts
  • Advanced storefront colour customization
  • Light and dark colour modes
  • Customize how customers navigate your storefront
  • Embed Citrus event cards in your own website
  • Copyable storefront and event links
  • Custom venue addresses
  • SEO and social sharing built into every event
  • Add Citrus to your phone home screen

Reporting and analytics

16 features
  • Basic reports and analytics
  • Dashboard program analytics
  • Event analytics
  • Financial reports
  • Sales summary report
  • Sales item report
  • Payments report
  • Tax report
  • Payout reconciliation report
  • Custom date ranges on every report
  • Email large reports to yourself
  • Enhanced reports and analytics
  • Contact report
  • Attendee report
  • Registration report
  • Membership report

Onboarding and support

6 features
  • One-to-one onboarding with the Citrus team
  • We import your existing customers for you
  • Help centre, guides and walkthroughs
  • Support by phone and email
  • Support from inside your dashboard
  • Prioritized support from the Citrus team

Communication

8 features
  • Automatic confirmation emails
  • Email alerts for new customers and new orders
  • Send order details to a customer
  • Inbox: send and receive with customers in one place
  • Replies land in your own email inbox
  • Bulk actions on conversations
  • Delivery tracking and resend on failure
  • Automated event feedback

Marketing

20 features
  • Email marketing campaigns
  • Audience segments and targeting
  • Location filters on campaigns
  • Personalized campaign content
  • Schedule and duplicate campaigns
  • Attachments on campaigns
  • Built-in image editor
  • Email engagement and conversion tracking
  • Custom short links with tracking
  • QR codes on campaigns and links
  • Short link analytics
  • Performance insights on sales and traffic
  • Refer a friend credits
  • Google and Meta ad integration and tracking
  • Ad attribution on registrations
  • Custom discount and coupon codes
  • Product and category coupons
  • Coupon usage limits and minimum purchase
  • New-customer and new-member coupon restrictions
  • Add-to-cart and checkout promotions

Team and admin

12 features
  • Unlimited team members
  • Invite team members by email
  • Activity log filtered by date, type and team member
  • Notification centre
  • Choose which notifications you receive
  • Calendar view of every event and session
  • Sync your schedule to Google or Apple Calendar
  • Time zone support across events
  • Duplicate an event
  • Bulk publish and bulk update events
  • Keyboard shortcuts
  • Team permissions by role

Developers and integrations

6 features
  • Citrus API access
  • API keys, read-only or full
  • Outbound webhooks
  • Subscribe to the events you care about
  • Signed webhook payloads
  • Delivery logs and automatic retries

Our FAQ's

Please give us a call at +1 (844) 534-5080 or send us an email at sales@joincitrus.com with any questions or inquiries you may have!

Why is there only one plan?

Because everyone should get everything. Citrus Pro is $197$197 a month, or $157$157 a month billed yearly, and every feature is included. There is no second tier to grow into and nothing held back.

Is there really nothing else to pay?

No. The plan price is the whole software cost: no setup fee, no charge per registration, no contract. The only other cost is payment processing, 4.9% + $0.55 per transaction, which you can pass to your customers at checkout.

How does the Citrus processing fee work?

It is 4.9% + $0.55 per transaction on payments through Citrus. Pass it to your customers at checkout and you keep your full price, or absorb it yourself.

What happens if I cancel?

Nothing is locked in. On monthly, cancel and you are not charged again. On yearly, your plan simply does not renew. Either way, we can export your customers for you.

Do I save by paying yearly?

Yes. Yearly is $157$157 a month, billed $1,884$1,884 once a year. That is 20% less than paying monthly, a saving of $480$480.

Do you bill in Canadian dollars?

Yes. Canadian businesses pay in Canadian dollars and American businesses pay in US dollars, and the price is the same number in both.

What does one-to-one onboarding include?

A person from the Citrus team works with you. We import your parents and kids with their accounts linked, bring over your notes and custom properties, build your first programs with you, connect your payouts and are on the phone the night registration opens. Most programs are live within seven days. Every signup gets it, monthly included.

What is the branded website?

Starting in December, every Citrus Pro account can have its own branded website, live within seven days and included at no extra cost. Sign up now and you are first in line when it opens.

I'm already a Citrus client. Does this change my plan?

No. If you are a Citrus client today, you keep your current plan and your price. You can move to Citrus Pro any time; just ask us.

How does Citrus integrate with my current website?

Two ways. The most common is a button on your current website that sends customers to your Citrus storefront to register. The second is embedding Citrus event cards right into your website, so customers see your programs without leaving the page. The links and embed code are in your settings.

Can I connect Citrus to my own systems?

Yes. API access and outbound webhooks are included, so your own systems, or your own AI agent, can read your data and get notified the moment something happens.

How many team members can I add?

Unlimited. You can also set permissions by role, so you decide who is allowed to do things like process a refund.

What can my customers pay with?

Credit and debit cards, plus Apple Pay and Google Pay wallets. You can also offer payment plans with scheduled installments, and memberships bill automatically on the cycle you set.

What if I only run programs for part of the year?

Pay monthly and cancel when your season ends. There is no contract, so you only pay for the months you use Citrus.

Does Citrus work on a phone?

Yes. Citrus runs in any browser on any device, and you can add it to your phone home screen so it opens like an app. Your customers register on their phones too.

How long does it take to get set up?

Most programs are live within seven days, with a person from Citrus doing the setup with you. You can open registrations before your payout details are finished, so nothing blocks your first event.

Everything your program runs on, for $197$197 a month.

One plan, every feature, no contracts. A person from Citrus gets you live in a week.

Canadian businesses pay in Canadian dollars.