September 26, 2022

As the weather gets colder we have been working on some exciting new features with managing how events work and improvements to the performance of Citrus. Some of the key highlights of this release:

  • Optional attendee fields - Manage which fields are required when creating an attendee account
  • Limit appointment frequency - Control how often attendees are able to schedule appointments for a type of appointment.
  • Reporting enhancements - Clearly understand when the reports are grabbing data and improve response times
  • Performance of orders - Reduce the loading times of orders to a third of the time
  • Membership package pricing - Clearly see the difference in package pricing across different billing periods

Settings

Optional attendee fields

We understand that as an organizer you may want to make certain fields optional when parents create attendee accounts. You can now control which fields are required from the Event Settings page on your dashboard. The fields you can make optional are the attendee's date of birth, health card number, parent name, emergency contact phone, and emergency contact email. By default, these fields are required by all parents to fill out when adding an attendee.

Events

Limit appointment frequency

For those who have opt'd into the appointments beta, you can now limit how frequent attendees can book appointments for a specific appointment type. By default, attendees can schedule appointments for an appointment type as often as they want. However you can restrict this amount per week, month, quarter, or year.

Financials

Reporting enhancements

When previewing and exporting your financial reports you should know when it is still loading so that you are not confused what is going on. This release we have added clear warning messages to inform you when your reports are still loading and grabbing data. Also, the report previews are now separated into different pages so you don't have to wait as long to view a lot of data.

Performance of orders

Over this past release we have made changes to improve the performance of orders when they have a lot of products and financial items associated to them. The loading times of orders have been significantly reduced with most cases responding in a third of the time compared to before. Your time is important to us at Citrus so you are always encouraged to reach out if you ever experience poor loading times.

Before:

After:

Packages

Membership package pricing

As an organizer, we understand you want parents to clearly see the difference in membership package pricing. Parents should never have to do the math to figure out how much they will save on different packages, so we now display prices based on the smallest billing period available. For example, if you have packages that are billed both monthly and annually, the prices are displayed according to how much the package is per month.

Explore More Product Releases

May 19, 2026

This release fixes invite issues, improves membership cancellation options, and resolves a registration error affecting members-only event access.

May 11, 2026

This release improves payments, registration flows, and dashboard clarity, including better error visibility, timezone fixes, and smoother membership handling.

April 29, 2026

Registration is now faster and more responsive, with improved performance and new age filtering options for better program matching.

March 15, 2026

This release improves checkout order processing speed, fixes campaign issues in multi-currency programs, and delivers general performance improvements.

February 28, 2026

Managing events across timezones? Citrus offers a solution!

February 23, 2026

Take advantage of additional tools for customizing how your customers navigate your storefront

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