October 9, 2020
It was totally worth being delayed a week, we are excited to announce that memberships are now available for your customers. Some of the key highlights of this release include:
- Redesigned filters - A fresh new look on the camp landing page
- Purchase session credits & memberships - Let your customer purchase memberships
- Register for a session - Allow customers with session credits to register for sessions
- Add detail to payment errors - Added more support when payments fail
- View/manage customer payment method - Allow your customers to save payment information
- Create a session - Start planning and publishing your sessions
- Manually register for a session - Add an attendee to your session with ease
Camps & Sessions
Create a session
View all of your upcoming event on the Manage Camps & Sessions page. You can identify and filter the camps with the red dot with a "C" and sessions with a blue dot with a "S". Sessions have the same actions as camps with the ability to edit details, view live event, duplicate or cancel.
Quickly create a session by setting the Camp Type to Session and filling out the details. They behave similar to camps with the exception that there is no price associated to the event.
Manually register for a session
Manually registering your attendee for a session is slightly different with the option to add the credits to customer's account. This will invite the customer to complete their registration and add the credit to their account. You can also invite without adding a credit to the customer's account.
Redesigned filters
As we increase the ability to better find the camps, we've done some work to make it more mobile friendly and left room to grow our filters. The camp type filter will only appear if you have published sessions, we are planning on improving the visibility of selecting camps and sessions and we would love your thoughts.
Purchase session credits & memberships
Your customers can now purchase your memberships and session credit packages to use to register for sessions that you host. They can also checkout and also purchase a camp at the same time. Memberships will automatically start billing based on the billing period after being purchased.
Register for a session
Customers can now start registering for the sessions that you publish. Depending on whether they have a membership or sessions credits, the customer will be informed which whether they are using membership or session credits. If they do not have a membership or session credits, they will be directed to purchase one.
Select and save payment methods
With the introduction of memberships, we now allow your customers to save their payment methods with Citrus. Customer must save their payment methods when purchasing a memberships.
Add detail to payment errors
To help you better support your customers, we've improved the error handling when processing payments so that they will now know the reason (ie. card declined, expired card, etc...).
Customer Profile
View/manage customer payment method
With the introduction, we now allow your customers to save their payment methods with Citrus. They can add as many payment methods as they like for future purchases and set a default for memberships. When the customer has a membership, they require at least one payment method.
View/manage family members
Your customers can now view details and memberships for the family members. Eventually they will be able to update information to keep you informed.
View upcoming events
We have separated the views for events that your customer's have registered and there order history to see their past purchases.
